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Useful information [COVID-19]

PROTOCOL SUMMARY

• DISINFECTION OF ALL ONHOTELS GROUP HOTELS. Carried out by an external health company, obtaining a health certificate. (Disinfection company).
• Training the team in POSI procedures (prevention of spread of infections) with practical exercises.
• Use of PPE for all personnel in our establishments.
• Creation of a crisis management team, for decision-making in the different actions that may occur.
• Carrying out tests to all our personnel and taking daily temperature.
• Control of passenger entry.
• Compulsory temperature taking for clients upon arrival at the hotel.
• Delivery of mask / gloves kit (in case they did not come with their corresponding protection).
• Regulation of clients entering check-in at reception (and taking care of the security gap between them)
• Reception with protection screen.
• Online checkin.
• Carpet at the entrance to disinfect footwear.
• Marks on the floor to wait for checkin.
• All information (without paper support) on tv and rooms.
• Hydroalcoholic gel dispensers. Located at the reception point, cafeteria, elevator, gym in the common areas of the apartments, and in the pool area. Ozone machines for both rooms and noble areas.
• The room key (RFID bracelet) disinfected and in sealed bags, giving customer security.
• Personal hygiene towels in the room, sealed.

Cleaning and disinfection in common areas and rooms:
• Use chlorine at 1000 ppm or other chemical products such as virkon.
• Use specific clothing, scouring pads, sponges and bags, identified / color-coded to avoid cross-contamination.
• For furniture with soft surfaces such as sofas, mattresses, use other cleaning procedures such as steam cleaning.
• Increase the frequency of cleaning and disinfection.

Do deep cleanings at night:
(While carrying out the task, cordon off the relevant areas with cones, signs or other means, to prevent access by people.)
o Reception / Offices
o Stairs / Corridors / public restrooms
o Pool Areas
• Control part of cleaning and disinfection. Visible on the doors of the offices of each floor. And common areas. (carried out Gobernanta / subgobernanta - cleaning control sheet).
• Ozone machine put 10 minutes prior to cleaning the room. once the ten minutes are up, remove clothes and go to cleaning.

SUPPLIER PROTOCOL
• -Suppliers accredited by an entity that certifies special hygiene in its products and processes.
• -Sanitary registry of all merchandise that enters the hotel.
• -Powering proximity provider gives us more confidence.
• * Disinfection of the product once you enter the hotel.

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